TUITION PAYMENT & STUDENT BILLING
Student billing and tuition payments are conducted through TADS Tuition Management, an online payment system.
After families have submitted their contract for the next school year and it is ratified by the School, parents/guardians will receive an email from TADS within one week with a link to set up their account.
Within 5 calendar days of receiving the TADS email, families must create a TADS account and digitally sign their TADS Tuition Agreement, including selecting their preferred tuition payment plan (1, 2, or 10 payments).
Financial aid awards will be applied to accounts prior to families’ first TADS login; if your financial aid award is not reflected in TADS or the award amount appears incorrect, please contact Terri McCormick in our Business Office 301.365.6028, prior to submitting your TADS agreement.
Details
Payment Methods
Payments can be made online in TADS by ACH withdrawal, funds transfer, debit or credit card, or by mailing a paper check or money order. Families can also pay in-person by check at the School’s Business Office if they prefer, and these payments will be applied to your account. Debit and credit card payments through TADS will be assessed a 3% fee. (Please see the FAQs tab for a full list of fees.)
Support
Should you need assistance with the TADS portal, you may contact TADS customer service via:
- Phone: 1.800.477.8237
Available Monday-Friday 8 a.m.- 6 p.m. EST. - Email: support@tads.com
- Digital chat: www.tads.com/contact-us/
Available Monday-Friday 8 a.m.- 6 p.m. EST.
On campus, families are also welcome to speak with Terri McCormick in the Business Office (301.365.6028, ), who can walk them through processes or answer questions.
Monthly Bills
Families will receive email alerts—and can also sign up to receive text alerts—when a tuition and/or monthly bill is available to view, and when payment is due. Other charges that could appear on a monthly bill include School Store charges, before/after care, transportation, and Global Education trips.
FAQs
- What is TADS?
- What will communications from TADS look like?
- Do I have to pay my tuition through TADS?
- What other fees are there on TADS (late payment fees, insufficient fund fees, etc.)?
- What if my student has multiple households?
- My student has multiple tuition payers. How does this work in TADS?
- Our family receives financial aid. Will this be applied to our TADS account?
- What if I have another child enrolled at a different TADS school?
- Can I change my billing method after the school year has started ?
- I prefer to receive invoices via mail (hard copy)—is this an option?
- What if my contact information changes?
- What if I don’t receive my TADS account setup email, or a subsequent monthly bill?
- We are a returning family for 2023-2024, how will our billing work for the rest of this school year?
What is TADS?
What will communications from TADS look like?
The email sender will be identified as Holton-Arms School with the email address support@tads.com.
Do I have to pay my tuition through TADS?
Yes, all families enrolling for the 2023-2024 school year are required to create an account inTADS to receive bills for their account. Electronic payments may be made through the TADS portal, or you can pay by check in person at Holton. Neither TADS nor Holton will send bank account or payment instructions via email. Invoices will direct you to pay at the TADS website.
What other fees are there on TADS (late payment fees, insufficient fund fees, etc.)?
- Processing fees:
- 1- and 2-payment plans: $40 annually
- 10-payment plan: $55 annually
- Credit/debit card payments: 3% fee per transaction
- Electronic bank payments incur an Electronic Processing (ACH) fee starting at $3.00 per transaction. As payment amounts exceed $1,000, the fee will assess at 0.3% with a maximum fee of $7.00. The processing fee will be automatically deducted and listed on the payer's monthly invoice.
- Late fees (incurred after 5-day grace period):
- For 1- and 2-payment plans: A monthly late fee of 1% of the balance due will be assessed when payments are not received by the due date.
- For 10-payment plan: Payments received after the due date will be billed a monthly late fee of 1% of the balance due, with a minimum fee of $50.
- Payment rejected for insufficient funds: $50
- Pay plan changes incur a fee of $50 after the enrollment period
- Processing charge to receive mailed paper invoices: $18 annually
What if my student has multiple households?
My student has multiple tuition payers. How does this work in TADS?
There is only 1 family account in TADS. You will need to set up the account and share the password. Please contact Terri McCormick in the Business Office for assistance (301.365.6028) with questions
Our family receives financial aid. Will this be applied to our TADS account?
Financial aid awards will be applied to accounts prior to families’ first TADS login; if your financial aid award is not reflected in TADS or the award amount appears incorrect, please contact Terri McCormick in our Business Office (301.365.6028) prior to submitting your TADS Tuition Agreement.
What if I have another child enrolled at a different TADS school?
Can I change my billing method after the school year has started ?
I prefer to receive invoices via mail (hard copy)—is this an option?
What if my contact information changes?
Household contact information should be updated in the Student Database, Holton’s database of record. Is should also be updated in your account in TADS.
What if I don’t receive my TADS account setup email, or a subsequent monthly bill?
After you have submitted your 2022-2023 Enrollment Agreement and the School has ratified it, you should receive an email from TADS within one week with a link to set up your account. If you do not receive this email within 7 days of receiving your ratification confirmation, please check your email Spam folder. If you do not see an email from TADS in your Spam folder, please contact Student Billing Specialist Terri McCormick (301.365.6028).
Similarly, if you do not receive an expected monthly bill from TADS, please check your Spam folder first, then contact Mrs. McCormick should you still not see the email.